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This course teaches Zambians how to earn money through the Yango ecosystem whether as a driver, vehicle owner, fleet manager, or entrepreneur building services around the Yango platform.
Learners will understand how Yango works, earning models, driver operations, compliance, vehicle setup, customer care, safety, digital skills, and how to scale into a profitable transport business.
What You Will Learn:
- How Yango really works and the fastest ways to start earning legally and confidently.
- How to set up your account and vehicle professionally, so you get approved and start trips quickly.
- Smart strategies to maximise earnings, cut unnecessary costs, and avoid the losses most new drivers face.
- Customer service skills that boost 5-star ratings, reduce cancellations, and increase daily trips.
- How to manage drivers and protect your vehicle, including contracts, monitoring, and fraud prevention.
- Safety and compliance essentials to protect yourself, your passengers, and your business.
- How to scale from one car to a full fleet, build passive income, and diversify into airport shuttles, deliveries, and more.
- Branding and marketing tactics that help you attract more customers and create a trusted transport service.
- Solutions to real Yango challenges in Zambia, including low ratings, suspensions, and driver issues.
- How to plan your income, build a 30-day earning strategy, and grow a sustainable transport business.
Course Requirements
To get value from this course, learners should have:
- A smartphone with internet
- Basic understanding of using apps
- A National ID (NRC)
- Willingness to learn customer service skills
- Interest in earning through transport/digital platforms
- (For vehicle owners) Access to a vehicle or capital
Description
This course teaches Zambians how to earn money through the Yango ecosystem—whether as a driver, vehicle owner, fleet manager, or entrepreneur building services around the Yango platform. Learners will understand how Yango works, earning models, driver operations, compliance, vehicle setup, customer care, safety, digital skills, and how to scale into a profitable transport business.
The course is delivered in simple, practical Zambian-based examples, templates, and scenarios.
Course Curriculum
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- Lesson 1.1 – What is Yango and How It Works Unlimited
- Lesson 1.2 – Opportunities in the Yango Business Unlimited
- Lesson 1.3 – Requirements for Joining Yango Unlimited
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- Lesson 2.1 – Driver Earnings Structure Unlimited
- Lesson 2.2 – Vehicle Owner Earnings Unlimited
- Lesson 2.3 – Fleet Management Model Unlimited
- Lesson 2.4 – Add-on Income Opportunities Unlimited
- Lesson 3.1 – Setting Up the App Unlimited
- Lesson 3.2 – Vehicle Preparation Unlimited
- Lesson 3.3 – Safety & Compliance Unlimited
- Lesson 5.1 – Earnings vs. Expenses Unlimited
- Lesson 5.2 – Avoiding Common Losses Unlimited
- Lesson 5.3 – Weekly & Monthly Cash Flow Unlimited
- Lesson 7.1 – Increasing Your Trip Volume Unlimited
- Lesson 7.2 – Creating a Transport Brand Unlimited
- Daily earning projection exercise Unlimited
- Create your driver-owner contract Unlimited
- Create a weekly maintenance checklist Unlimited
- Practice customer service situations Unlimited
- Trip efficiency calculations Unlimited
- Case study: Growing from 1 to 3 vehicles Unlimited
Course Instructors
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