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Master the financial capabilities of ResRequest tailored specifically for accounting and finance professionals. This online training course covers the full spectrum of financial operations, including guest ledger management, invoicing, payment allocations, and end-of-day financial reconciliation. You will learn to navigate the system to audit reservations, track agent commissions, manage tax configurations, and extract accurate financial reports to streamline your property’s accounting workflows.

Included in this course

  • Manage the complete guest and agent ledger cycle inside ResRequest.
  • Reduce invoicing errors through systematic folio audits.
  • Reconcile daily property revenue against banking records efficiently.
  • Export clean, audit-ready financial reports for month-end closing.
 

Course Requirements

    Learners should have:
  • A basic smartphone
  • Basic literacy skills
  • A willingness to practice
 

Description

This comprehensive online training program is designed to build operational excellence and financial precision across your organization using ResRequest. The curriculum is structured into dedicated tracks that guide users from foundational system mechanics to advanced reservation customization, rate strategy implementation, and core accounting workflows. By completing this program, participants will master everything from daily screen navigation to complex multi-currency adjustments, bulk financial processing, and auditing.

Course Curriculum

    • Moving around in ResRequest Unlimited
    • Working online and offline Unlimited
    • Understanding data transfers Unlimited
    • Change your password Unlimited
    • Set your landing page Unlimited
    • Environment Switcher Unlimited
    • Workspace Unlimited
    • My Notepad Unlimited
    • Tips and tricks Unlimited
    • Comments Unlimited
    • Reservation Tags Unlimited
    • Specials Teaser Unlimited
    • Recording payments within a reservation Unlimited
    • Recording Bulk Payments Unlimited
    • Invoicing In A Single Reservation Unlimited
    • Invoicing In Bulk Unlimited
    • Cross Currencies and Exchange Rates Unlimited
    • Write-Offs Unlimited
    • Debtors Analysis Report Unlimited
    • Customer Statement Report Unlimited
    • Credit Note Unlimited

Course Instructors

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Skill Point Academy
Skill Point Academy

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Need help? Call our award-winning support team 24/7 at (480) 505-5050

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