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This course provides practical, step-by-step training on how to start, run, and scale a profitable mobile money business in Zambia whether as a registered agent, a sub-agent, a mobile money booth owner, or someone offering digital money services online.
What you will Learn ?
- Business mindset training
- Customer service skills
- Operational procedures
- Safety and fraud prevention
- Cashflow management
- Marketing strategies
- Real Zambian case studies
- Templates, guides & daily report sheets
Course Requirements
Learners should have:
- A functional smartphone (Android recommended).
- Basic digital literacy (using apps, mobile browsers, USSD).
- Ability to read and understand English.
- Access to at least one mobile payment platform (MTN, Airtel, Zamtel, Kazang, 543, Tingg, or Zoona).
- A minimum startup capital (even as low as K500–K1,500 depending on business model).
- A valid NRC for opening agent accounts.
- A notebook for training exercises.
Course Description
The Mobile Money sector in Zambia is one of the fastest-growing business opportunities, enabling entrepreneurs to earn through commissions, customer service, deposits, withdrawals, bill payments, and digital financial services.
This course provides practical, step-by-step training on how to start, run, and scale a profitable mobile money business in Zambia—whether as a registered agent, a sub-agent, a mobile money booth owner, or someone offering digital money services online.
Course Curriculum
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- Lesson 1.1: Introduction to Mobile Money & Digital Finance Unlimited
- Lesson 1.2: Mobile Money Business Models You Can Start Unlimited
- Lesson 1.3: Opportunities & Profit Potential Unlimited
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- Lesson 2.1: Requirements for Becoming an Agent Unlimited
- Lesson 2.2: How to Apply for MTN, Airtel, Zamtel, Kazang, and 543 Agent Accounts Unlimited
- Lesson 2.3: Understanding Float Unlimited
- Lesson 3.1: Choosing a Profitable Location Unlimited
- Lesson 3.2: Setting Up a Booth Unlimited
- Lesson 3.3: Equipment You Need Unlimited
- Final quiz 00:06:00
- Lesson 5.1: Understanding Commissions & Earnings Unlimited
- Lesson 5.2: Cashflow Management Unlimited
- Lesson 5.3: Scaling Your Mobile Money Business Unlimited
- Lesson 7.1: Building Customer Loyalty Unlimited
- Lesson 7.2: Simple Marketing Strategies Unlimited
- Lesson 7.3: Digital Opportunities Unlimited
- Lesson 9.1: Scenario-Based Assignments Unlimited
- Lesson 9.2: Final Quiz 00:06:00
- Lesson 9.3: Mobile Money Business Plan Template Unlimited
Course Instructors
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This course provides practical, step-by-step training on how to start, run, and scale a profitable mobile money business in Zambia whether as a registered agent, a sub-agent, a mobile money booth owner, or someone offering digital money services online.
